Trouble with Windows 7Security Rollup Update December 2017:

After installing the Security Rollup Update December 2017 for Windows 7 / Server 2008 R2 (KB4054518), you may encounter problems using HiCrypt ™ 2.0.

Files can no longer be opened directly from the network drive, but must first be copied to a local drive.

We work on a solution. Uninstalling the update will fix the issues.

Do you have technical questions? You are welcome to contact us by phone during our business hours from Monday to Friday from 8 a.m. to 4 p.m. or send us an e-mail at any time.

Our aim is to answer your questions quickly and comprehensively. Please understand that we give preference to our customers with concluded software maintenance contracts.

Many questions about our product HiCrypt™ 2.0 are already answered in our FAQ. These are constantly updated and expanded.

Your direct contact:

  Alexander Schuschies

  Head of Support


  +49 371 81539 0


Please always give us an AppInfo.


In complicated cases:


To use TeamViewer 11 no installation is required.

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