Emergency Communication System
The threat of ransomware attacks and system failures is increasing relentlessly. Not only can these attacks lead to significant financial losses, but they can also jeopardize the reputation and integrity of your business. In the face of these growing risks, it is crucial to take proactive measures to keep your company operational in case of doubt.
What do you do when your systems are incapacitated?
A complete IT system failure not only disrupts a large part of digital work processes, but also makes it essentially impossible to communicate with the outside world. Customers are waiting for their orders or, in the worst case, are affected by data outflows. Suppliers and business partners are waiting for payments, employees are waiting for wages and salaries to be paid. With our Emergency Communication System (ECS), we enable you to stay in contact with all parties.
In an emergency, your business devices are no longer available to you. This means you cannot communicate internally nor externally. How do you inform your employees about the situation on their private channels reliably and in compliance with data protection regulations?
Our ECS solves these challenges: Personal contact details for emergency alerts are provided by users themselves and stored in encrypted form by ECS so that neither you as the employer nor administrators can view them. Adding new users to the system is easy as well: various upload options help administrators to carry out this task quickly and conveniently.
Convenient communication
Whether e-mail, fax, telephone, SMS or text-to-voice – ECS offers you a wide range of communication channels. Reach customers, partners and suppliers as usual and store their contacts in both centrally and individually managed address books. The intuitive interface helps you continue your workflow seamlessly without any additional training, regardless of the channel selected.
There are a wide range of applications for emergency communications. The focus is on critical infrastructure and the sectors defined in the NIS-2 Directive, such as energy, transport, healthcare, and financial services. In an emergency, these sectors rely on reliable and immediate communication in order to respond quickly and efficiently. In addition, 24-hour services such as medical services (e.g., nursing services and health insurance companies) or utility services (e.g., municipal utilities) also benefit from our solution. With ECS, you can ensure that important information can be transmitted reliably and quickly at all times.
Alerting
When ECS is activated in an event of an emergency or exercise, users are contacted by the emergency communication system on all the channels they have registered and verified. The alerting of users can be completely customized. Information about the circumstances and further instructions on crisis communication are recommended.
Anker
Our sales and support team will be happy to advise you on our Emergency Communication System. Simply contact us or arrange a presentation appointment.
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Benjamin Prskawetz
T.I.S.P. Consultant IT Security
Sales & Technical Customer Service