You have technical questions? You are welcome to contact us during our business hours from Monday to Friday from 08:00 to 16:00 o’clock by phone at +49 371 81539 0 or anytime by e-mail.

Our aim is to answer your questions quickly and comprehensively. Please understand that we give priority to support requests from customers with existing software maintenance contracts.

Many questions about our products HiCrypt™ and SmartLogon™ are also already answered in our FAQs:

Please always send us an AppInfo.

In complicated cases:



No installation is required to use TeamViewer.

This is how satisfied customers are with our support:

“Especially convincing are the easy installation as well as the professional support by digitronic® employees”.

          – Office for Fire Protection –

“The excellent support with a guaranteed response time of less than 24 h can also only be rated positively.

          – Uwe Krätzel, IT administrator at HQM Induserv GmbH –

“The manufacturer’s support was fast and competent.”

          – Mr. Krämer, Medical Service of the Police Saarland –